Your privacy matters to us

 

Last updated: October 12, 2024

Thank you for trusting and choosing TRAGET (hereinafter “we” or “us” or "TRG") services. This Privacy Policy is developed under relevant law and regulations to comply with major privacy laws around the world (GDPR,CCPA,LGPD,PIPEDA,PDPA,PIPL,APA, DPA,...) including your country. We strongly recommend that you (hereinafter “User”) carefully read all the clauses of this Policy, especially the ones regarding your critical interest, disclaimers, applicable laws, and dispute resolutions. By using TRAGET services, you agree to comply with the following terms and conditions in this Privacy Policy.

We respect and protect the privacy rights of all internet users. We will use and disclose your personal information according to this Privacy Policy to provide more accurate and personalized services. Meanwhile, we will handle such information in a meticulous and responsible manner. Unless otherwise specified in the Privacy Policy, we will not disclose such information to the public or any third party without your consent.

You agree and acknowledge that we reserve the right to modify this Privacy Policy from time to time at our sole discretion. You are deemed to comply with this Privacy Policy when you agree to our User Agreement.

I. Definitions

The terms listed below represent the same meanings and interpretations when they appear on TRAGET website.

• Account: refers to the account legally registered by TRAGET user through TRAGET.
• TRAGET, TRAGET Group: refer to the single name or collective name of the operator of TRAGET platform.
• Website: https://tragetworld.shop, as the official website of TRAGET APP.
• China: refers to the abbreviation of the People's Republic of China.
• USA: refers to the abbreviation of the United States of America.
• EU: refers to the abbreviation of the European Union, a political and economic union of member states in Europe.
• UK: refers to the abbreviation of the United Kingdom of Great Britain and Northern Ireland.
• Canada: refers to the abbreviation of Canada, a country in North America.
• Scandinavia: refers to the region comprising Denmark, Norway, and Sweden, often extended to include Finland and Iceland.
• Australia: refers to the abbreviation of the Commonwealth of Australia.
• Brazil: refers to the abbreviation of the Federative Republic of Brazil.
• Mexico: refers to the abbreviation of the United Mexican States.
• Cookies: Small text files that are placed in your PC, mobile device, or any other device, containing a detailed history of your browsing on the website and other information.
• Device: mobile phone, PC, or other devices accessing https://tragetworld.shop.
• User Information: the information needed to register on TRG, browse TRG's website, or use TRG Services, and the data generated during such processes.
• Usage Data: the data automatically collected when browsing the website or generated while using the service.
• Service: all kinds of services provided by TRAGET Ltd. Company.
• Third Party Service Provider: any natural person, legal person, or unincorporated organization other than TRAGET Company that provides services or sells goods.
• Partner: social networks, E-commerce Platforms, Digital Tools, Financial Services, Business Formation Services, Web Hosting Providers and others...
• Essential Information: certain information is required for our service. If you choose not to provide it, our service provided to you will be affected.
• Non-essential Information: information you give us. You can choose not to provide such information as our service provided to you will not be affected.

II. Legal Statement

You confirm that your personal information provided to TRG or collected by TRG with your authorization must be authentic, correct, complete, legal, and effective, and should be updated in time for any alteration of such information. You acknowledge that TRG has the right to verify the authenticity of your personal information via a credit institution or a linked bank account. You shall be responsible for any liabilities and consequences resulting from providing illegal, inauthentic, incorrect, or incomplete personal information, and you agree that TRG has the right to stop providing service to you in such cases.

Unless otherwise specified, all products, technologies, programs, software, and data of TRG, relevant domains, symbols, names, and other information involving relevant intellectual rights of TRG are the properties of TRG and its associates. Unless authorized by TRG, no individual or entity has the right to surveil, copy, broadcast, display, or download such properties via robot or spider programs for unauthorized use.

You shall be liable for all content uploaded by yourself, including but not limited to reviews, used items, texts, pictures, and videos. Such content is delivered by TRG for sharing purposes, which does not imply that TRG agrees with it or has verified its authenticity.

III. What Information Does TRG Collect?

1. Essential Information

Certain information is required for our service. If you choose to accept our service, we must be provided with or authorized to collect nine types of Essential Information, including:

1. Identification information, such as your name, address, and phone numbers.
2. Payment information.
3. Your location information.
4. Name, addresses, and phone numbers listed in your Addresses.
5. Comments and emails to us.
6. If necessary, the case of account creation, personal description and photograph in your profile.
7. If necessary according to the laws applicable in your country, information and documents regarding identity, including Social Security, ID and driver’s license numbers.
8. For businesses: Corporate and financial information.
9. Device log files and configurations, including Wi-Fi credentials.

2. Non-Essential Information

This includes information you provide voluntarily, automatic data collection, and information from other sources.While not mandatory, such information helps us improve our services and develop products. You can choose not to provide this information, and your access to TRG Services will not be affected.

Information You Give Us:

We receive and store any information you provide in relation to TRG Services, including details required during registration (excluding disclosed corporate name and business registration details required by law):

1. Identification information such as your name, address, and phone number.
2. Payment information.
3. Your location information.
4. Name, addresses, and phone numbers listed in your Addresses.
5. Device log files and configurations, including Wi-Fi credentials.

You can choose not to provide this information, but certain features of TRG Services may not be available to you.

3. Automatic Information Collection

We automatically collect and store certain data related to your use of TRG Services, including:

• Your interaction with content and services available through TRG Services.
• Data collected from your browser when you access our services, such as:
  • IP address, browser type, language preference, date and time of visits.
  • Device type, operating system, webpage requests.
  • Email address, password, and location of your device.
  • Content interaction information, such as content downloads.
  • Network details, including information about your internet service provider.
  • Device metrics, such as usage data, application performance, connectivity, and error logs.
  • TRG Services metrics, such as occurrences of technical errors, preferences, and settings.
  • Purchase and content use history.

4. Information from Other Sources

Your personal information that we legally collect from business associates or third parties may include:

1. Updated delivery and address information from carriers or third parties, which helps us correct our records and improve future deliveries.
2. Account, purchase, or redemption information from merchants with whom we operate co-branded businesses or provide fulfillment, advertising, or technical services.
3. Search results and links related to your interactions with products and services offered by our subsidiaries, including paid listings.

 IV. For What Purposes Does TRG Use Your Personal Information?

1. Use of Essential Information

Essential Information provided to us will be used for:

1. Products and Other Services

   • We use this information to process orders, deliver products, offer services, proceed with payments, and communicate with you about orders, products, services, and promotional offers.

2. Voice, Image, and Camera Services

   • When you use our voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests and provide the requested service.

3. Legal Obligations

   • In certain cases, we collect and use this information to comply with legal and regulatory requirements. This includes collecting user information regarding the place of business and bank account for identification and other verification purposes.

4. Communication

   • We use this information to communicate with you about TRG Services through different channels (e.g., phone, email, chat).

2. Use of Non-Essential Information

Non-essential information will be used for:

1. Products and Services Enhancement

   • We use this information to develop and improve our services, including troubleshooting, analyzing performance, fixing errors, and enhancing the usability and effectiveness of TRG Services.

2. Recommendations and Personalization

   • We use this information to recommend features, products, and services that might interest you, identify your preferences, and personalize your experience with TRG Services.

3. Fraud Prevention and Credit Risk Evaluation

   • We use personal information to protect users, TRG, and others. Additionally, this information may be used to assess credit risks through scoring models.

V. How Does TRG Handle, Share, Transfer, and Disclose Your Personal Information?

User Information Protection and Sharing

User information is a significant part of our business, and we will not sell or leak user information to others, except in the following cases:

(1) Information Sharing

We will share information with TRG's service providers or specific partners involved in TRG's operations, ensuring the confidentiality of user information. We may also disclose user information as required by law, to enforce our User Agreement, or to protect the rights and property of TRG, our users, or others. Additionally, we may provide non-personal user information to third parties for marketing, advertising, or other business purposes.

(2) User Information Transferring

a) We will transfer user information to others only with your explicit consent.

b) We may transfer user information when it is considered a business asset in the event of a merger, acquisition, or bankruptcy. In such cases, the new corporate entity or organization that acquires this information will remain subject to this Privacy Policy. Otherwise, your consent will be required before any transfer.

(3) Disclosure of User Information

We will disclose user information only with your explicit consent or when required by applicable laws, legal processes, regulatory authorities, or enforceable government requests.

(4) Protection of TRG and Other Parties

We may disclose user information when necessary to:

• Comply with legal obligations.
• Enforce our User Agreement.
• Protect the rights and property of TRG, our users, or others.

We may also exchange information with other companies and organizations to prevent fraud and reduce credit risks.

Other than the situations outlined above, you will receive prior notice when user information may be shared with third parties, and you will have the option to decline such sharing.

(5) How long do we keep your data?

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For most data, this means we’ll store it for up to 1 year after your last interaction with TRAGET, unless required otherwise by law or unless you request deletion sooner.

(6) How can users access, modify or delete their data?

You have full control over your personal information. You may:

• Request access to the data we hold about you.
• Update or correct any inaccurate or incomplete data.
• Request deletion of your data (the “right to be forgotten”).

To do this, please email us at care@tragetworld.shop with your request. We may ask for verification of identity for your security.

(7) How can users withdraw their consent?

You can withdraw your consent to data processing at any time, it’s your right. This includes:

• Opting out of email marketing by clicking the “unsubscribe” link in our emails.
• Requesting that we stop processing your personal data for a specific purpose.

To withdraw consent entirely, please contact our team at care@tragetworld.shop . We will process your request promptly and confirm the action taken.

(8) Third-Party Services and Data Access

To deliver the best service, we work with trusted third-party providers who may access certain data strictly for operational purposes. These include:

• Payment processors (like PayPal, Stripe)
• Shipping carriers
• Email service providers (for order updates and marketing, with your consent)
• Analytics tools (like Google Analytics) to understand website usage and improve performance

All third-party services we use are vetted for GDPR, CCPA, and other international privacy law compliance, and they are bound by strict confidentiality and data protection agreements.

VI. Cookies

Use of Cookies and Similar Technologies

We use cookies, pixels, and other technologies (collectively, "cookies") to recognize your browser or device, understand your preferences, and enhance your experience with essential features and services. These technologies are also used for additional purposes, including:

1. Recognizing You When You Sign In

• We use cookies to identify you when you sign in to use our services.
• This allows us to provide product recommendations, personalized content, and customized features and services.

2. Keeping Track of Your Preferences

• We respect your preferences, such as whether or not you would like to see interest-based ads.
• You may set your preferences through Your Account.
• TRG will track items stored in your cart, conduct research and diagnostics, and improve TRG's content, products, and services.
• We will deliver relevant content (e.g., ads) on the TRG website and third-party sites, allowing us to measure and analyze service performance.

3. Cookies and Essential Features

• TRG allows users to take advantage of essential features based on cookies.
• If you block or reject cookies, you may not be able to:
  • Add items to your cart.
  • Proceed with payment.
  • Use any TRG products and services that require you to sign in.

4. Third-Party Cookies

• Approved third parties may also set cookies when you interact with TRG Services.
• These third parties include:
  • Search engines
  • Providers of measurement and analytics services
  • Social media networks
  • Advertising companies
• Third parties use cookies to:
  • Deliver content, including ads relevant to your interests.
  • Measure the effectiveness of ads.
  • Perform services on behalf of TRG.

5. Managing Your Cookie Preferences

• You can manage browser cookies through your browser settings.

• The Help feature on most browsers will guide you on:

  • Preventing your browser from accepting new cookies.
  • Receiving notifications when you receive a new cookie.
  • Blocking cookies and setting expiration preferences.

• If you block all cookies, neither we nor third parties will transfer cookies to your browser. However:

  • You may have to manually adjust some preferences every time you visit a site.
  • Some features and services may not work properly.

TRG will not use cookies for any purposes other than those stated in this Privacy Policy.

VII. How Does TRG Protect User Information?

Security and Privacy Protection

We design our systems with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption protocols and safe software. User information is a significant part of our business, and we will not sell or leak user information to others.

We take all possible measures to ensure that irrelevant personal information is not collected. We will only keep your personal data for as long as required for the purposes set out in this Privacy Policy, unless an extended storage period is necessary or required to comply with legal obligations.

We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures may occasionally require proof of identity before we disclose personal information to you. Our devices offer security features to protect against unauthorized access and data loss. You can control and configure these features based on your needs.

You are responsible for protecting against unauthorized access to your password, computers, devices, and applications. Be sure to sign off when finished using a shared computer and keep your username and password secure. TRG will encrypt your password and take additional security measures to ensure that your information is not lost, misused, or altered.

Despite these security measures, please acknowledge that "perfect and impenetrable security" does not exist in information networks. When making transactions on TRG, you may inevitably disclose personal information, such as your contacts or postal addresses, to the counterparty or potential counterparty. Please protect your personal information and do not share it with others unless necessary. If you suspect that your personal information, username, or password has been compromised, please contact us immediately so that we can take appropriate action.

We take all possible measures to prevent the collection of irrelevant personal information. However, despite our best efforts, no security measures are entirely impenetrable. We are responsible for any unauthorized access, disclosure, alteration, or damage of data due to inadequate maintenance of our systems or equipment. TRG will take all necessary measures to prevent or reduce risks if your information is leaked due to force majeure, but we will not be liable for any losses in such cases.

If a security breach occurs regarding your personal data, we will promptly notify you of:

• The general status and possible impacts.
• Measures taken or planned to resolve the issue.
• Advice on how to prevent or reduce risk.
• Possible remedies available.

We will notify you via email, mail, phone, or push notifications. If individual notifications are not possible, we will make a public announcement in a reasonable and effective manner.

Additionally, we will report any security breaches to the relevant regulatory authorities as required by law.

 VIII. Are children allowed to use TRG Service?

Age Restrictions and Children's Privacy

Our website and services are intended for adults only. (Citizens aged 18 or over shall be considered adults, or citizens aged 16 or over but not yet 18 whose income from labor constitutes their principal means of support, as different countries or regions have different definitions of adulthood.) Children should not create accounts without the consent of their parents or guardians.

TRG does not sell products for purchase by children. We offer children's products only for purchase by adults. We only collect personal information from children with the consent of their parent or guardian. Such information will only be used or disclosed under applicable laws, with explicit parental or guardian consent, or for the protection of children.

If we discover that we have collected personal information from a child without parental or guardian consent, the relevant data will be deleted immediately.

IX. Modification

Privacy Policy and Dispute Resolution

If you choose to use TRG Services, any dispute regarding your use of the service or privacy will be subject to this Privacy Policy. If you have any questions regarding TRG's Privacy Policy, please contact us with a specific description, and we will make every effort to respond.

Our business is constantly evolving, and our Privacy Policy may change accordingly. You are responsible for regularly checking our website for updates to stay informed about recent changes. Unless otherwise stated, our current Privacy Policy applies to all information we have about you and your account.

We stand by our commitments and will never make material changes to our policies or practices that reduce the level of protection for user information collected in the past without your consent.

X. How to Get in Touch with Us?

If you have any questions, opinions, or suggestions, related to your personal data, you can contact our Data Protection Team: please contact us via care@tragetworld.shop using subject line: “Data Protection Request”.

We will respond within a reasonable period, our team is dedicated to ensuring your data is handled responsibly and transparently.

If you are not satisfied with our response, especially if your legitimate interest is harmed due to our handling of your personal information, you can contact our customer support to seek a settlement through amicable negotiation. You also reserve the right to file a lawsuit in a court that has jurisdiction over TRAGET's place of business, USA.